ARSHI NAIM. MAPPING OF SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT WITH ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT. European Journal of Interdisciplinary Research and Development , [S. l.], v. 2, p. 14–25, 2022. Disponível em: http://ejird.journalspark.org/index.php/ejird/article/view/10. Acesso em: 30 jun. 2024.